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Policies and Procedures

Here are the policies and procedures that we have for the River Ridge Inn. We look forward to serving you!
Our reservation and cancellation policy is necessary to avoid any misunderstandings, to assure you that your reservation is honored, and, to assure us that you honor your reservation. We accept all major credit cards. A 3% processing fee will be added to your invoice. A 50% deposit is required on all reservations. 
Reservations will be held for 7 days pending receipt of your deposit. If cancellations of either room or cottage rental occur the following will apply:
  • 15 days or greater prior to reservation...... A total refund will be made.
  • 8 to 14 days prior to reservation...... First night charge.
  • Within 7 days...... Charge for the entire reservation.
  • Credit card fees will not be refunded

We understand that emergencies and unusual circumstances happen. With that said, anticipated weather changes or river conditions are not reasons for cancellation. We will make every effort to work with our guests on rescheduling their visit with us. In most cases, we will apply any forfeitures of deposit or payment toward a rescheduled visit. 
We recommend using Google Map (on our website) to locate River Ridge Inn. There are many routes that one can take to end up here. We suggest looking them over carefully in order to determine the "best route."
Pet Policy
Only dogs, at the discretion of River Ridge Inn, will be allowed as guests. To make this policy clear, no life form other than dogs and humans will be allowed. We reserve the right to discriminate against allowing dogs based on how it might affect the welfare, safety, and privacy of our guests. Everyone cannot bring a dog. There is an added pet charge on ALL dogs as guests. Please make sure that your animal is current on all required vaccinations, and you have taken preventive measures to rid your dog of fleas and ticks. All damages to our property and the welfare of our guests will be the direct responsibility of the owner or handlers. Norfork, AR has ordinances related to a required leash on all dogs not on the owner's property. 
Nothing is as great as watching young children catch their first trout at Dry Run Creek. We thoroughly enjoy children of all ages. We must insist that all children under the age of 14 be accompanied by an adult at all times. The North Fork River can be an extremely dangerous river. The most dangerous place for children to be, whether supervised or not, is the dock. If you need a flotation device, ask us, we have many sizes to loan out. We must ensure that the solitude and relaxing atmosphere be maintained so that ALL our guests are comfortable. Complains will result in warnings and/or termination of your stay. No refund will be given to you if you are asked to leave for the behavior of your children. River Ridge Inn is a quiet zone after 10 p.m. Yard games are limited. Our available space is limited and our gardens and lawn are one of our most valuable resources and investments. 
Check-In Time
Check-in time is 3:00 p.m. If you are arriving sooner, let us know and we will try to accommodate. If you plan on arriving after 9 p.m. you also need to let us know so we can give you late night check-in procedures. 
Check-Out Time
Check-out time is 11:00 a.m. Because of the required time to ready your room for the next guests, late check-out is very stressful. If we can accommodate a late check-out, we will. 

A word about damages, River Ridge Inn is not responsible for lost or stolen property. You are responsible for leaving your accommodation as you found them. The registered guest will be responsible for all damages found during and after your departure. Any unusual damage will result in an itemized invoice and subsequent charges made to the credit card on file.

Price, Procedures, and Policies are subject to change without notice.